Effective Date: April 29, 2026 | Last Updated: April 29, 2026
1. Order Confirmation
After placing an order, you will receive an automated confirmation email within minutes. If you don’t see it, check your spam/junk folder or contact contact@8foldstyle.us.
2. Shipping Destinations
We ship to: United States only We do not currently ship to addresses outside the United States.
3. Processing and Delivery Times
Total delivery time = Order Processing Time + Transit Time
| Stage | Timeframe |
|---|---|
| Order Processing | 1–2 business days |
| Standard Shipping Transit | 5-9 business days |
| Express Shipping Transit | 3–7 business days |
Orders placed before 0:00 PM GTM-7 on business days begin processing the same day. Orders placed after the cutoff or on weekends/holidays begin processing the next business day.
4. Shipping Rates
| Method | Cost | Estimated Total Delivery |
|---|---|---|
| Standard Shipping | Free on all orders | 6–11 business days (1-2 processing + 5-9 transit) |
| Express Shipping | $9.95 | 4–9 business days (1-2 processing + 3-7 transit) |
Delivery estimates are approximate and may vary due to carrier delays, weather, or peak holiday seasons. Exact shipping cost (if any) is displayed at checkout before payment.
5. Shipping Carriers
We ship via USPS, UPS, and FedEx. The specific carrier is selected based on your destination and chosen shipping method.
6. Order Tracking
- A tracking number is emailed to you once your order ships.
- Track your package directly on the carrier’s website using that number.
- If you have not received tracking information within 1–2 business days of your order confirmation, contact contact@8foldstyle.us.
7. Lost or Damaged Shipments
- Damaged items: Report within 7 business days of delivery. Email contact@8foldstyle.us with photos of the damage and your order number.
- Lost packages: If your tracking shows delivered but you haven’t received it, or if your package hasn’t moved in 5+ business days, contact us within 7 business days of the estimated delivery date.
- We will file a carrier claim and arrange a replacement or full refund.
8. Taxes and Fees
Sales Tax: Sales tax is calculated based on applicable state and local tax rates for your delivery address within the United States. The exact tax amount is shown at checkout before you complete payment.
Merchant Fees: All merchant-applied fees (e.g., handling or processing fees) are included in the shipping rates shown in Section 4 and are not charged separately.
Google Merchant Center Compliance Note: All shipping costs displayed include any applicable merchant fees. Government-imposed sales taxes are calculated separately at checkout based on your shipping address and are not included in product prices or shipping charges.
9. Contact
Questions about your order or shipment: Email: contact@8foldstyle.us | Phone: +1 859 248 1150 | Hours: Monday–Friday, 9 AM–5 PM GTM-7